THANK YOU FOR ENTRUSTING US WITH YOUR INSTALLATION
We take pride in our craftsmanship and stand behind every floor we install.
Along with the manufacturer’s warranty you receive on the product, The Flooring Installers backs your installation with a ONE YEAR FULL WARRANTY POLICY. Should anything happen to your floor that is a result of an installation error, we will work quickly to remedy it. Although flooring installation issues are rare, we firmly believe in addressing them head -on and that finding a solution quickly is just another way to prove our dedication to providing an excellent service for our clients.
EDUCATION ABOUT YOUR FLOOR IS INVALUABLE
Often customers are left vulnerable simply because they do not understand the importance of properly maintaining their floor. As a new floor owner, there are some responsibilities to the floor you must keep, as they are not covered by warranty. Upon completion of your install, we will ensure you have a copy of the manufacture specifications and provide written documentation outlining your homes internal environment at the time of installation. The more you understand your product, the less likely you are to encounter problems.
T.F.I cannot be held accountable for water intrusion either from above or below the hardwood or laminate flooring.
T.F.I. cannot be accountable for the use of improper cleansers or cleaning techniques on your wood or laminate floor.
The recommended relative humidity inside the home is between 35-55%. T.F.I. cannot be held responsible for fluctuating humidity conditions which can cause your wood or laminate floor to expand and contract, possibly causing severe damage to the boards.
This warranty will not cover damages due to the neglect or abuse of the hardwood or laminate floor caused by, but not limited to, high heels, animals, children etc.
* All warranties are limited to the original purchaser and are non-transferable.
We offer similar installation warranties with each of the products we install, including but not limited to; Cork, Luxury Vinyl, Hardwood, Laminate and Tile.